My engine was shot on my 2014 Mazda 6 around June of this year and I was going to have to pay around 10k to fix. Luckily I was able to find the receipts of my oil changes and Jose helped me every step of the way to get my car fixed under warranty. I can't express in words what a blessing that was and how much it saved my life. So I 100% recommend this Mazda dealership for that alone. I have had bad experiences at both the Towne Mazda and Oak Tree Mazda but I will definitely come back to this ...
Sales representative Casey is so friendly to explain new features of the car . The price negotiation process is simple and efficient. Mazda capitol is definitely the dealership that I will recommend to my friends.
Gitea was the most professional, friendly and kind person to work with. He showed patience and thoughtfulness during the entire process. Buying my first car was surprisingly enjoyable, rather than overwhelming like I'd worried. Thank you to Gitea, Nick (GM), Hong and all that helped us each step of the way!
My Daughter's new car made her happy and so was our experience at Capitol Mazda. Mathew was through with the car details and the model specifics which made our decision easy.
review is for customer service as well as service center . 5 star for James with customer service, also my car service was completed with 1 hr that was pretty fast.
All the staff which included Phil and John, salesmen, Steve, finance director and Jeff and Luis at service department were pleasant, helpful and quick on the task at hand.
Our salesman, Phil McCarty, was definitely important in our decision to purchase the new car. He was attentive, not smothering or pushy. He gave us his all in explanations, instructions, answering questions, and spending hours with us after a power failure while we were making the "deal". The car is lovely, and Phil was a "winner" in all respects.
Capitol Mazda's service intake people offer efficient and congenial service. They explain which services are vital and which they recommend be performed now (but which could be deferred until next time).
We were treated very respectfully by Steven and Phil when we came to their store. They listened to our concerns and made the car buying process very easy and stress free. Thanks Capitol Mazda!
Capitol Mazda, and Phil in particular, made the process extremely easy. It was low-pressure, which we appreciated, but very informative. Phil was flexible, not only with test driving the vehicles, but even came in early to adjust for our availability. Phil was fun to work with, and made sure all of our needs were met. At no point did we ever feel he, nor Capitol Mazda, was trying to "pull one over on us" or really "sell us" on anything. He guided us through the process, and was there to make sure our needs were met. As much as people ...
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