On August 31st, I visited Capitol Mazda with the intention of purchasing a used 2014 Toyota Prius Plug-in Hybrid priced at $10,888. This decision was made for my girlfriend's son's transportation needs. However, this seemingly straightforward purchase led to a series of distressing events. Shortly after leaving the dealership, a parking brake warning light appeared, leaving me stranded at an intersection. I contacted Mr. Steve Valentone, our salesperson, who promised to help, but two Toyota employees assisted before he arrived. The warning light disappeared an hour later but reappeared consistently, triggered by various activities. We returned the car to Capitol ...
Purchased a 2021 Honda CRV from Capitol Mazda in June of 2023. Excellent service from Steven Valentone. Made me feel comfortable from the beginning, and Tony in finance made the purchase process fast and easy. Car was in beautiful condition and very happy with my purchase.
I had been looking to buy my first car in the states. I’ve been to several dealers that made me feel like they were just trying to sell me as much as fast as they could, not listening to my concerns and/or budget. Steven Valentone on the other hand helped me a lot and listened really well to what I was looking for. He stayed really laidback, and didn’t force me to buy anything. He just gave me the info about the car that I needed, and stayed in the background while I took my time to ...
Called this morning and got me in this morning, everything was done in a hour and a bit, car came back cleaner( woohoo!) and my service advisor Eugenia rocked! This dealership is reliable.
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Friendly Staff , good service department, I know the job is done right 👍
Had a great experience purchasing our CX-3 from Steven. I would highly recommend him if you are in the market for a Mazda in the Bay Area.
I had a wonderful experience at Capitol Mazda buying a used car from Steven Valentone. The process was simple and efficient, with zero hidden fees or sneaky sales tactics. I called in about a used car on their website, went in 30 minutes later to test drive it, and bought it the next day! They had the car detailed, filled with gas, and topped it off with a nice big red bow to celebrate my purchase! Thank you Capitol Mazda and DGDG!
Gitea was great! He helped me get into my dream car when I thought it was going to be difficult. He worked hard to find me a great SUV. Hes funny too!
I bought my new car from Capitol Mazda and I had the best experience from scheduling test drive to purchase. Phil was patient and friendly in answering all my questions and I got a really good deal for the car I liked. I highly recommend this dealership.
Highly recommend this dealership! Honest, easy, patient and trustworthy. My salesman Hong was professional and gave me the best deal, listened to my needs in a car, procured said car, explained my car features and made the sale seamless and easy.
The sales people were very helpful. Everyone was kind. I was able to get my car and test drive it as well as being given a run down of some of the important features, in just a couple hours. Great experience.
Amazing and efficient service, steven & stephen were incredibly kind! Thank you for helping me achieve my dream car! Appreciate you greatly! Thank you very much!!
Leased a new Mazda3 Sedan. Worked primarily with Luis; he was very nice and open about everything. All the details were clearly explained to me and by asking for my details beforehand, they were able to reduce the time I had to spend in person. Overall great experience. This is the third car leasing process I've been through in the past couple of years and this was the smoothest by far.
There was a great customer service from Mario and fast paper work made our day !!!!! We loved it!!!!!
Kathi was amazing and worked with me to get exactly what I was looking for. She went above and beyond and I am so grateful for her help. I am thrilled with my new Mazda.
Just got my FREE oil change, high touch surface and exterior cleaning at Capitol Mazda! Scheduled an appointment online, got text confirmation, showed up this morning, was updated through the whole process, and picked up the car at our convenience once completed. Took about an hour and a half. Very impressed with the quality service and respect for social distancing. They all were wearing mask and had appropriate markings for customers to stay 6 feet away. I appreciate the kind gesture to healthcare workers to have a vehicle that is safe, well maintained and clean to get to and from work. ...
Mario was great, took time to talk with us and explain everything. No pressure, and was happy to help us find what we wanted. And Mike upstairs was great to talk with and made sure we were happy with the financing. All, in all, a great experience.
My wife an I had a amazing experience working with Kath Green🤗
I went to Capitol Mazda during a really difficult time in my life, and they not only had insightful advice for me, but they went above and beyond what I thought a dealership would ever do. They provided me with the tools I needed to be successful, even though I was just some guy leasing a car and they were a dealership. Kathi and Eric are fantastic, and if you are even remotely interested in buying a new car in the Bay Area, I recommend seeing them first,
Excellent service. Ralph Brooks was stellar throughout the whole process. No hassle, no haggle, no pressure. Just brilliant sales and service. 😊
I contacted this dealership last week and worked with Gene. we have purchased or leased at least probably 20-25 cars in the past between us and hands down even though we just bought a 2013 KIA Soul with only 24,00 miles on it, it was the best and easiest car buying experience we ever had. Would highly recommend to anybody. We left the dealership very surprised and happy. They own most of Auto Row in San Jose. Will return next year when my lease is up.
Capitol Mazda was wonderful, and in particular Victor! Having never been through the process of buying a car before he was patient with us and answered all our questions thoroughly. He even put a bow on my new car! I'm very happy with my new car and would recommend Capitol Mazda to anyone looking to by a Mazda!
Found Capitol Mazada online. I made contact through the online website. I was contacted by Kathi Greene. She was very pleasant and help. I met with Kathi Saturday morning. I went with the intent of buying a used CX-5. After looking at a few of the used. I asked Kathi what incentives could she over on a new CX-5. She showed me a few new CX-5s and after I have had chosen one. We went inside and talked numbers. At no time did I feel pressured or like I was being taken advantage of. Kathi put her cards on ...
No pressure at all. They went to the extreme to find the perfect car for me. It was one of the smoothes purcjase I ever made. It was so good that I took my wife so she could buy a car as well. I didnt stop their I also brought my parents their to purchase a new suv .
Great customer service from Victor . He answered my call to capitol Mazda right away and scheduled a convenient time for me to come in and see the car I was eager to see. Victor was a Professional and polite salesperson that went above & beyond staying after hours to help me purchase the car I wanted . He made it an easy process and has great clear communication !!!!! � He was definitely Attentive to my needs.
Capitol Mazda has lots of inventory. So, you can see full range of each car including model, color, 2WD/AWD, and etc. I had services by Victor Bradley to buy 2017 CX-5. He is a really kind person and gives explanation not only merit /positive points but also demerit / negative points. So, even though I'm not an native speaker, he gave me lots of suggestion and patience until I caught the meaning well. I could get a great car with sufficient price with smooth transaction. I think it is a good store if people want to buy Mazda car.
I’ve purchased two new cars from Capitol Mazda in the last nine months. Ashley Fortini is the reason we went back! Thank you Ashley!